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This software was useless to me for the following reasons:1) It sucked the speed out of my computer and everything ran so very slow. I am a writer and cannot have my computer become useless also.2) Could NOT use the software because it timed out before any command could be acted upon.3) I am NOT allowed to return it to Amazon becasue they do NOT have this kind of problem listed in their reasons why I want to return it. This could also be a review on Amazon.My Email address is [.].
Given that the annual fee for the online content was reported to be $70, I was willing to paying an additional $14 for content worth $35, e.g. I can take better care of my credit card number, thank you. Because with this version, the description of the features indicated that the purchase would include a year's free subscription to the online content whereas the deluxe version included only a six months' free subscription. I purchased the Student & Home Edition even though we had no need for the elementary through high school material even though this version was substantially more expensive. Had they not pulled this trick, I would have very likely renewed the subscription for the duration of my son's university stay. You can cancel at any time, but if you forget, we got your number." They had a special button that displayed, "No, Thanks." You bet, no thanks.
To paraphrase, they stated, "Don't worry, we'll take really good care of your credit card number.
an extra six months' access.
So, if you feel as I do, and don't care to pass out your social security numbers, bank account numbers, etc.
Why.
But they have my contact information as a bonus prize.
So I was dismayed when, after the DVD arrived (the box in perfect condition, I might add), I immediately registered the product and proceeded to provide my contact information as part of the sign-up process for the online content.
But, after providing my e-mail address, physical address, etc., on the final page, they requested a credit card number.
to be used as ransom against you, save your money, just buy what you need, and know that what you are purchasing is real with no strings attached.
I was truly disappointed that a name as revered as Britannica would have stooped to such a level.
Britannica is an excellent means to obtain quickly information on history and any other subject that I am interested in. Very effective tool.
I rate this product 3 stars because of following factors. First of all, the encyclopedia runs really slowly, especially searching a keyword.[.].Anyway, 3 star (Good) is for this product.
I followed their rebate instructions to the letter. I even made copies, but they would not honor it. They are just another company that doesn't care about their customers.
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